Neutrasafe DNUInvesting in a condensate neutralizer is one of the best decisions you can make. Whether you’re protecting a commercial boiler at your business or a gas-powered furnace at home, these compact tools can prevent serious damage from affecting your pipes, sewage or septic system.

That said, nothing lasts forever, including condensate neutralizers. If the media in your condensate neutralizer runs out, it’s important to take action and refill or replace it as soon as possible. Doing so will extend the longevity of your gas-powered appliances and prevent the need for costly or time-consuming repairs in the future.

How do I know when it’s time to replace my condensate neutralizer?

If you’ve purchased Neutra-Safe® products, the real question is “how do I know when it’s time to replace the media in my condensate neutralizer?” Our proprietary design makes it easy to swap out the media mixture in your condensate neutralizer without having to buy a new product altogether.

The only way to know for sure is through regular monitoring. We recommend checking in on your condensate neutralizers every month. Then, once every quarter, we recommend testing the wastewater coming out of your system. If the pH level is below five, it’s time to take action. The lower your pH reading, the higher the acidity of the wastewater.

Can I replace my condensate neutralizer media on my own?

You can, but we recommend you partner with a professional service technician. Neutra-Safe condensate neutralizers are designed for convenience and ease. They also feature a clear, plastic tube, allowing you to see the level of condensate media at all times. Once you notice it’s time for a refill, get in touch with your service team. Using our unique sack recharge kit, they can remove the old media and replace it in no time flat.

How often should I refill my condensate neutralizers?

We recommend you refill your condensate neutralizers at least once each year. If your facility produces a large amount of condensate, however, more frequent refills may be necessary.

To learn more about our recharge kits, click here. If you have any questions in the meantime, contact us at 781-616-3951. We look forward to working with you!