Can homeowners install and service condensate neutralizers?

By |2017-05-18T16:30:16-04:00May 18th, 2017|

No. All condensate neutralizers should be installed and serviced by a qualified installation and service professional, who will assure that all local and state plumbing codes are followed. This is important because most plumbing codes prohibit the disposal of acidic liquids without treatment.

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How often does the neutralizer need to be serviced?

By |2017-05-18T16:29:32-04:00May 18th, 2017|

We recommend that the neutralizer is serviced annually. The neutralizer can be serviced at the same time that your service professional maintains the appliance, as most appliance manufacturers recommend yearly preventative maintenance service.

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What can be seen in the clear part of the Neutra-Safe neutralizer?

By |2017-05-18T16:28:57-04:00May 18th, 2017|

As the media inside the tube neutralizes, some mineral salts will be left in the tube. There may be several different colors, from blue-green to red-brown, depending on the chemical make-up of the gas and the combustion air. This is normal and shows that it is working.

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Why should I ask for Neutra-Safe® brand condensate neutralizers?

By |2017-06-05T19:07:41-04:00May 18th, 2017|

Our products offer several advantages: Clear tube so you can see what is going on inside. Proprietary blend of calcite and magnesium oxide provides a proven advantage over the competitions as it prevents clogging All of our units are refillable, saving money and contributing less waste into the environment. With Neutra-Safe’s integral patent pending unions, a [...]

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What is condensate?

By |2012-11-27T14:44:54-05:00November 27th, 2012|

Condensate is the water that is left after ignition has burned gas in a high-efficiency boiler, water heater, or furnace. It is extremely acidic and needs to be neutralized before it goes into piping systems, sewerage systems, septic systems, treatment facilities, and other items it may contact so it does not cause damage. Many communities now [...]

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