For a condensate neutralizer to operate at full capacity, it needs plenty of media to absorb the acidic runoff produced by a high-efficiency gas-powered boiler or furnace. If the media levels drop or run out completely, there’s no point in having a neutralizer at all.
Acidic wastewater can eat through even the toughest piping, damage the concrete foundation at your commercial business, or destroy the microbiome inside your septic tank. Though all of these issues are common, they don’t always present obvious signs early on. That means you might be at risk but not realize it until it’s too late.
Thankfully, there are plenty of ways to prevent a disaster. If you regularly inspect and refill your condensate neutralizer, it’s possible to protect your most valuable assets while achieving peace of mind.
What is condensate media and how does it work?
Condensate media is a powdery or gravel-like substance that helps raise the pH level of acidic condensate. It’s stored inside of a condensate neutralizer, preventing dangerous wastewater from entering your pipes or the local sewer system. There are various types of media on the market, but none compare to our proprietary blend called Neutra-pH.
Neutra-pH is a mixture of calcium and magnesium oxide that comes in a fabric sack. It’s uniquely formulated to raise the pH level of even the most acidic wastewater and capable of protecting both residential and commercial plumbing systems.
How long does condensate media last?
The length of time that condensate media lasts depends on several factors, including the acidity of the condensate produced and the volume at which it’s released. Small gas-powered appliances tend to produce less, while large, commercial units produce more. As a general rule of thumb, we recommend inspecting your condensate neutralizer every two months. During the cooler months, more frequent inspections may be necessary.
How do I inspect the condensate media in a Neutra-Safe condensate neutralizer?
Neutra-Safe condensate neutralizers are tube-style and encased in transparent plastic. That means you can see how much media is left, without removing or opening the unit. If the condensate media is starting to run out, simply open the unit, toss the sack, and replace it with one of our recharge kits. The process is easy and takes less than five minutes.
If it’s been more than a few months since you last inspected the condensate media in the unit at your home or business, don’t wait to take action. If you need to order another recharge kit, click here to find a Neutra-Safe sales rep in your area.